ISO certifications have become a trend amongst translation agencies. Such a certification undoubtedly sounds like a mark of professionalism and commitment to certain standards, and of course it is reassuring to potential clients. Sadly, it is one of those things that “look great on paper but”: the new demands this creates can prove detrimental to the agency-translator relationship.
In the UK, a professional translator is usually at least an Associate, if not a full Member, of either the CIOL and/or the ITI. This means that our qualifications and references have been checked, that we Continue reading →
On a translators’ forum, a colleague recently expressed some doubt about his own rates and the respect we as translators get from clients, after an agency told him that his rates were too high. The response from the group was unanimous: stick to your guns. His rates were fine, if a little low in fact.
In translation as in life, there are bullies and pushovers, and then there are those who Continue reading →
It sometimes takes more than translation for a project to be understood abroad. Understanding your reader’s culture is equally important. A translator may be able to make you aware of cultural issues in your text, but your marketing team needs to do its homework too.
Tim Burton’s The Nightmare Before Christmas is an excellent illustration of cultural misunderstanding. Skeleton Jack, from the Halloween world, accidentally discovers the Christmas world and Continue reading →
Some translators are not so keen on working with direct clients (as opposed to agencies) partly because clients are not always familiar with the translation process. For me, working with direct clients is far more rewarding, and it is an opportunity to help people better understand, and therefore appreciate, what we do rather than see translation as a mere commodity (a view largely reinforced by most agencies).
Occasionally, translators are contacted by new clients who, after getting a quote, ask for a discount simply on the basis that they are a new client and that, so they claim, there will be more work to come. Nice try.
There is no incentive there for a sole trader for the obvious reasons that 1) a discount effectively means a direct reduction of our personal income; and 2) the promise of future work may never materialise – whether it is a genuine promise in the first place or not. Besides, Continue reading →
Each language has its own logic, sets of rules and exquisite weirdnesses. If something looks strange to you in the translation, it may be due to such idiosyncrasies rather than a translator’s mistake.
For example, in French there is a hard space in front of certain items of punctuation such as question and exclamation marks, colons and semicolons, and quotation marks. Also note that the latter Continue reading →
I have recently started to work on an ongoing multilingual project (an online art-collection management tool) which is proving a challenge for everyone in the team due, amongst other things, to the end client’s lack of experience with translation projects.
As an online tool, the platform only has occasional sentences in isolation, the bulk of the work consisting of section of field headings, i.e. short stand-alone strings of words, or even Continue reading →
A small art publisher recently asked for my rate, warning me that they didn’t have the budget of a large company. Such a query can be translated as: “we’d love to have our books translated but can’t afford it”.
Although translators may show some flexibility with regards to rates or other terms, it goes without saying that we can Continue reading →
As 2016 has started with large projects to work on, I have not had time to think much about a post for this week. Instead, you may wish to read this article, which shows how relying on machine translation is very dangerous indeed. Continue reading →
Who your readers are is a major factor for the form and content of any text. Are you addressing an expert readership on a specialist topic, or designing a marketing campaign for a particular section of the population? Is your audience local or international?
A client recently asked for a job to be done urgently. Since ‘urgent’ means little without a specific date, I asked what the deadline was. There was no deadline. There is a different between need and want. By saying it’s urgent, you are putting the translator under time pressure, and as with any kind of work, any unpleasant condition must Continue reading →
Communication is only effective if it is clear. If your thorough translator identifies any tricky bits in your text, such as ambiguities due to vague words, confused syntax or erroneous punctuation, they will send you a list of sentences and clauses to clarify. And that’s good news: it shows that they are keen to get it right.
It is therefore worth spending time questioning your own text before publishing it or Continue reading →