A Plea for Small Things

Accents are important in life and deserve your respect. They are not exotic decorations that you sprinkle about like glitter over the Christmas tree. They have their place in this world and many languages would not be the same without them. So when writing or typing foreign words, don’t forget to Continue reading

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Who are you Writing for?

Who your readers are is a major factor for the form and content of any text. Are you addressing an expert readership on a specialist topic, or designing a marketing campaign for a particular section of the population? Is your audience local or international?

If you are targeting an international audience, Continue reading

Give us a Break

A client recently asked for a job to be done urgently. Since ‘urgent’ means little without a specific date, I asked what the deadline was. There was no deadline. There is a different between need and want. By saying it’s urgent, you are putting the translator under time pressure, and as with any kind of work, any unpleasant condition must Continue reading

No Tricks, Just Treats, Please!

Communication is only effective if it is clear. If your thorough translator identifies any tricky bits in your text, such as ambiguities due to vague words, confused syntax or erroneous punctuation, they will send you a list of sentences and clauses to clarify. And that’s good news: it shows that they are keen to get it right.

It is therefore worth spending time questioning your own text before publishing it or Continue reading

Translators can Count too

While most clients simply ask service providers for a quotation, the occasional client approaches translators with their own rates and terms and expect nothing more than a yes or no reply – not unlike an employment offer but without the interview or a chance for the translator to Continue reading

Certified Translation: Who Should You Commission?

Dealing with paperwork and bureaucracy can be a headache. Add translation and foreign authorities to the mix and stress kicks in. But, while it is important to commission the right person for the job, the process is much simpler than you might think.

So who can provide a certified translation? Well, Continue reading

Mirror, Mirror

If you’ve ever seen a poor-quality translation, did you think: “the translator who did this is rubbish” or “this company can’t even hire a decent translator”?

Memes with the message “If you think it’s expensive to hire a professional, wait until you hire an amateur” have been doing the rounds on social media, and everyone Continue reading

No Blind Quotes, No Surprises

Translation being a customised service by nature, a translator cannot give an estimation – let alone a quotation – before seeing the document. They may give their hourly rate, but how many hours will be necessary still depends on the document.

Clients sometimes assume that the number of pages is enough for a translator to Continue reading

Discounts for Large Volumes? Not Necessarily.

From the client’s point of view, asking for a reduced rate on the basis of a large volume of work (several weeks’ worth) may seem like a fair request. But for the translator, quantity is not everything.

An agency once contacted me for a three-week project with a small budget. My answer could be summed up in two letters. The project manager insisted: “But it’s quantity! Three weeks is a lot of work!”. Again, my reply was simple: Continue reading

Teaming up for Clients

Here is an article I have written, published this month in The Linguist, the Chartered Institute of Linguists’ magazine. When looking for translators working in other language pairs on behalf of clients, the response to my search for a suitable candidate can be of mixed quality and standards. This article gives fellow linguists tips on how best to respond when contacted by a colleague. Continue reading

How to be a VIC (IV): Think Ahead

We all like to know what to expect, so well-organised clients with generous deadlines and no surprises stand a better chance of making it to the translator’s list of VICs (very important clients). Last-minute panics, documents arriving in dribs and drabs and sudden changes are a translator’s worst nightmare. Good planning makes good friends.

Think “first arrived, first served”. It may be a good idea to Continue reading