I recently received one of those comedy requests: a British translation agency contacted me at 5.15pm for an urgent translation: 700 German words for 11am the next day into English – or was it into French as the email subject said? At any rate, the translation had to be done by a “sworn translator recognised by the French authorities”.
Although checking the facts in your text is beyond the translator’s remit, hiring a linguist who has a certain level of expertise in your particular field could save you from the embarrassment of oversights.
Of course, a translator will focus on the language first; the content is down to you and, if there are mistakes in the source document, the translator cannot be expected to spot them all, if any. It is your responsibility to ensure that the text is accurate and ready for publication. But we’re all human and, despite your diligence, translators Continue reading →
ISO certifications have become a trend amongst translation agencies. Such a certification undoubtedly sounds like a mark of professionalism and commitment to certain standards, and of course it is reassuring to potential clients. Sadly, it is one of those things that “look great on paper but”: the new demands this creates can prove detrimental to the agency-translator relationship.
In the UK, a professional translator is usually at least an Associate, if not a full Member, of either the CIOL and/or the ITI. This means that our qualifications and references have been checked, that we Continue reading →
Some translators are not so keen on working with direct clients (as opposed to agencies) partly because clients are not always familiar with the translation process. For me, working with direct clients is far more rewarding, and it is an opportunity to help people better understand, and therefore appreciate, what we do rather than see translation as a mere commodity (a view largely reinforced by most agencies).
Occasionally, translators are contacted by new clients who, after getting a quote, ask for a discount simply on the basis that they are a new client and that, so they claim, there will be more work to come. Nice try.
There is no incentive there for a sole trader for the obvious reasons that 1) a discount effectively means a direct reduction of our personal income; and 2) the promise of future work may never materialise – whether it is a genuine promise in the first place or not. Besides, Continue reading →
When two translators meet, you can bet on the questions that they will ask each other; they are always the same. Yet it is never boring. In fact, it is an important conversation and clients can benefit from asking those same questions to any translator they meet.
Accents are important in life and deserve your respect. They are not exotic decorations that you sprinkle about like glitter over the Christmas tree. They have their place in this world and many languages would not be the same without them. So when writing or typing foreign words, don’t forget to Continue reading →
While most clients simply ask service providers for a quotation, the occasional client approaches translators with their own rates and terms and expect nothing more than a yes or no reply – not unlike an employment offer but without the interview or a chance for the translator to Continue reading →
Here is an article I have written, published this month in The Linguist, the Chartered Institute of Linguists’ magazine. When looking for translators working in other language pairs on behalf of clients, the response to my search for a suitable candidate can be of mixed quality and standards. This article gives fellow linguists tips on how best to respond when contacted by a colleague. Continue reading →
This second post on how to be a VIC (very important client) addresses the quality of your texts. Vague (generic words, clichés, lengthy sentences) or poorly written (incorrect grammar/punctuation, etc.) documents are confusing and hair-pulling sessions slow your translator down. We love our work and we do like a challenge, but we’re not so keen on headaches. Painful translations do not get priority.
This is the first of a series of posts on how to be a VIC (very important client) to your translator(s). There is no shortage of tips out there on how to be the best at what you do. But how about enabling others to give you their best? If you want the best translators to work for you, you should try to be their best client too.