Are You Ready?

Occasionally, I receive documents that do not seem to have been finalised: they have not been proofread – spelling mistakes, words missing – or they are full of track changes, with questions for the author in the margin, which will probably mean changes later on. In other cases, the text seems fine, but once the translation has been done, the client comes back with changes and/or a few new sentences. Continue reading

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No DIY Translation, Please!

If you have a tight budget, it may seem like an idea to do the bulk of the translation yourself and then pass it on to a professional translator who will quickly fix it for you, doesn’t it? Well, you couldn’t be further from the truth! This really is a false economy. In fact, Continue reading

Don’t Look Like a Fool

I recently received one of those comedy requests: a British translation agency contacted me at 5.15pm for an urgent translation: 700 German words for 11am the next day into English – or was it into French as the email subject said? At any rate, the translation had to be done by a “sworn translator recognised by the French authorities”.

Well…

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The Added Value of a Specialist

Although checking the facts in your text is beyond the translator’s remit, hiring a linguist who has a certain level of expertise in your particular field could save you from the embarrassment of oversights.

Of course, a translator will focus on the language first; the content is down to you and, if there are mistakes in the source document, the translator cannot be expected to spot them all, if any. It is your responsibility to ensure that the text is accurate and ready for publication. But we’re all human and, despite your diligence, translators Continue reading

The Irony of ISO Certifications

ISO certifications have become a trend amongst translation agencies. Such a certification undoubtedly sounds like a mark of professionalism and commitment to certain standards, and of course it is reassuring to potential clients. Sadly, it is one of those things that “look great on paper but”: the new demands this creates can prove detrimental to the agency-translator relationship.

In the UK, a professional translator is usually at least an Associate, if not a full Member, of either the CIOL and/or the ITI. This means that our qualifications and references have been checked, that we Continue reading

Forget Magic and Telepathy

Some translators are not so keen on working with direct clients (as opposed to agencies) partly because clients are not always familiar with the translation process. For me, working with direct clients is far more rewarding, and it is an opportunity to help people better understand, and therefore appreciate, what we do rather than see translation as a mere commodity (a view largely reinforced by most agencies).

Discussing the project is crucial for both parties, or Continue reading

Promises Don’t Pay the Bills

Occasionally, translators are contacted by new clients who, after getting a quote, ask for a discount simply on the basis that they are a new client and that, so they claim, there will be more work to come. Nice try.

There is no incentive there for a sole trader for the obvious reasons that 1) a discount effectively means a direct reduction of our personal income; and 2) the promise of future work may never materialise – whether it is a genuine promise in the first place or not. Besides, Continue reading

Join the Translators’ Conversation

When two translators meet, you can bet on the questions that they will ask each other; they are always the same. Yet it is never boring. In fact, it is an important conversation and clients can benefit from asking those same questions to any translator they meet.

While these questions make handy ice-breakers, they also enable us to Continue reading

Translators can Count too

While most clients simply ask service providers for a quotation, the occasional client approaches translators with their own rates and terms and expect nothing more than a yes or no reply – not unlike an employment offer but without the interview or a chance for the translator to Continue reading

Mirror, Mirror

If you’ve ever seen a poor-quality translation, did you think: “the translator who did this is rubbish” or “this company can’t even hire a decent translator”?

Memes with the message “If you think it’s expensive to hire a professional, wait until you hire an amateur” have been doing the rounds on social media, and everyone Continue reading

Teaming up for Clients

Here is an article I have written, published this month in The Linguist, the Chartered Institute of Linguists’ magazine. When looking for translators working in other language pairs on behalf of clients, the response to my search for a suitable candidate can be of mixed quality and standards. This article gives fellow linguists tips on how best to respond when contacted by a colleague. Continue reading