Need it for yesterday? Sure. Please join the queue.
Almost everyone wants their translation as soon as possible. Although never ideal, “urgent” is not necessarily an issue, but if you want us to be super nice and meet your deadline, you’ll need to be super nice and help us too.
Remember: Continue reading
If your translation project consists of multiple small documents, it may make sense to you to send these small pieces as they are to your translator, but bear in mind that it will take longer and incur a project management fee.
As we all know, switching between tasks increases the time it takes to complete them all. Consequently, Continue reading
Some translators are not so keen on working with direct clients (as opposed to agencies) partly because clients are not always familiar with the translation process. For me, working with direct clients is far more rewarding, and it is an opportunity to help people better understand, and therefore appreciate, what we do rather than see translation as a mere commodity (a view largely reinforced by most agencies).
Discussing the project is crucial for both parties, or Continue reading
When two translators meet, you can bet on the questions that they will ask each other; they are always the same. Yet it is never boring. In fact, it is an important conversation and clients can benefit from asking those same questions to any translator they meet.
While these questions make handy ice-breakers, they also enable us to Continue reading
I have recently started to work on an ongoing multilingual project (an online art-collection management tool) which is proving a challenge for everyone in the team due, amongst other things, to the end client’s lack of experience with translation projects.
As an online tool, the platform only has occasional sentences in isolation, the bulk of the work consisting of section of field headings, i.e. short stand-alone strings of words, or even Continue reading
Who your readers are is a major factor for the form and content of any text. Are you addressing an expert readership on a specialist topic, or designing a marketing campaign for a particular section of the population? Is your audience local or international?
If you are targeting an international audience, Continue reading
Communication is only effective if it is clear. If your thorough translator identifies any tricky bits in your text, such as ambiguities due to vague words, confused syntax or erroneous punctuation, they will send you a list of sentences and clauses to clarify. And that’s good news: it shows that they are keen to get it right.
It is therefore worth spending time questioning your own text before publishing it or Continue reading
While most clients simply ask service providers for a quotation, the occasional client approaches translators with their own rates and terms and expect nothing more than a yes or no reply – not unlike an employment offer but without the interview or a chance for the translator to Continue reading
Here is an article I have written, published this month in The Linguist, the Chartered Institute of Linguists’ magazine. When looking for translators working in other language pairs on behalf of clients, the response to my search for a suitable candidate can be of mixed quality and standards. This article gives fellow linguists tips on how best to respond when contacted by a colleague. Continue reading
This is the first of a series of posts on how to be a VIC (very important client) to your translator(s). There is no shortage of tips out there on how to be the best at what you do. But how about enabling others to give you their best? If you want the best translators to work for you, you should try to be their best client too.
One obvious rule is respect, and this shows most in the way you Continue reading